Sans titre
Link to the online dispute resolution platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR
Email address of the Hôtel d'Etigny: etigny@yahoo.com
Mediator: AVENIR CONSO conso - 197 Boulevard Saint Germain - 75007 Paris.
DISPUTES:
"In the event of a dispute between the professional and the consumer, they will strive to find an amicable solution.
In the absence of an amicable agreement, the consumer has the option of contacting the consumer mediator responsible for the professional, namely AVENIR CONSO, free of charge, within one year of the written complaint addressed to the professional.
The matter must be referred to the consumer mediator:
- either by completing the form provided for this purpose on the Avenir Conso website: www.avenir-conso.com ;
- either by mail addressed to AVENIR CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.